Monthly archives: November, 2023

2023 Holiday Delivery Information & Opening Hours

Looking for our all-important festive delivery dates, opening hours and other important information? You’ve come to the right place.

But, if you can’t find the info you need here, or you have more questions about our holiday schedule, please don’t hesitate to get in touch by giving us a ring on 020 3904 7600 or by emailing

Please note that the dates and times below have been advised to us by both Royal Mail and DHL but we would strongly recommend placing any and all orders as soon as possible.

Holiday & Christmas Delivery

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5.30pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 1-2 working days.

This year Christmas Eve falls on a Sunday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 2nd, 2024.


UK mainland – Orders must be placed no later than noon (GMT) on Dec 19th

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 15th


UK mainland – Orders must be placed no later than noon (GMT) on Dec 17th

Rest of the World (ROW) – Orders must be placed no later than noon (GMT) on Dec 13th

*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

Icons Office and Warehouse Opening Hours

22nd Dec 2023 – 8am – 1pm (GMT), open with limited staff availability
23rd Dec 2023 – Closed for weekend
24th Dec 2023 – Closed for weekend
25th Dec 2023 – Closed for UK Christmas Day Holiday
26th Dec 2023 – Closed for UK Boxing Day Holiday
27th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
28th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
29th Dec 2023 – 8am – 4pm (GMT), open with limited staff availability
30th Dec 2023 – Closed for weekend
31st Dec 2023 – Closed for weekend
1st Jan 2024 – Closed for UK New Year’s Day Holiday
2nd Jan 2024 (onwards) – 8am – 4pm (GMT), open as usual

For more information on our holiday schedule, or to track your order, please get in contact with our Customer Support team by using the contact field below. Please note our offices are closed on weekends so messages submitted between Friday 5.30pm (GMT) and Monday 9am (GMT) may experience a longer response time.

Tennis Sensation Carlos Alcaraz Serves Up Signatures at Exclusive Session! is delighted to announce that two-time major winning tennis star Carlos Alcaraz put pen to product in his first ever signing session, an exclusive with the signing team.

The team headed out to Murcia in Spain on November 6th for the first of what we hope will be many signing sessions with the 2023 men’s singles Wimbledon winner.

Garnering attention in 2019 after winning three consecutive ITF Futures tournaments, Alcaraz went on to become the youngest year-end number one in the history of the ATP computerised rankings, aged just 19.

His breakthrough continued in 2022, where he secured his first ATP Tour title at the Rio Open, defeating several seasoned opponents along the way. Alcaraz continued to impress, and in 2023 he won the world-famous men’s singles Wimbledon title, defeating one of the sport’s all-time greats in Novak Djokovic.

There’s no doubt Alcaraz will continue to shine bright in the world of tennis. are extremely proud to have held the first of many exclusive signings with this ace Spaniard, serving up a plethora of signed incredible memorabilia for his many fans around the world.

Each and every item of Alcaraz signed memorabilia from comes with an official Certificate of Authenticity, which serves as your proof that the Argentine’s signature is 100% authentic and was genuinely signed by the man himself during this private signing session, organised and conducted by our dedicated signing team.

The full range of Alcaraz signed memorabilia is available to buy from right now.

For the latest on who we sign with next, as well as early access to products and exclusive discounts, giveaways and much more, make sure you’re subscribed to the email newsletter. Sign up today via